How can we help?

Answers to all the most popular inquiries

About Terra Summer

All of our products are proudly made in Canada, reflecting our commitment to delivering the highest possible quality for our clients.

All products are assembled with rigorous quality control, then carefully packaged and shipped to your location trough reliable third-party logistic partners. Our personnel play a key role in executing our Lean Manufacturing Process, providing our customers with a high-quality product and rapid order turnaround.

Pre-orders & Orders

For each product sold on, you can download the Installation Guide which explain how to take dimensions properly. If you are unsure about it, feel free to contact us.

After you've sent your order, a Terra Summer Representative will contact you to confirm your order, so this will give us the opportunity to fix any mistake.

Shipping & Tracking

We ship anywhere in the mainland USA and Canada.

Free Shipping - All orders will be delivered with no additional costs.

When the package leaves our facility, we will provide you with a link to track your order. 

Returns & Exchanges

We want you to feel you’ve done a good investment with your new purchase. If for any reason you are unsatisfied with your order you can email us at and our team will provide all of the details for initiating a return. Visit the Return Policy for more details.

Product Maintenance

The more you take care of your system, the longer it will last. Remove dirt regularly by gently brushing or vacuuming the screen. Wash regularly with water only. Do not use hot water or high-pressure cleaners. Do not use solvents or abrasive detergents.

Any other question

Feel free to contact us.

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