Buying a luxury outdoor structure online may seem unusual.
With TERRA SUMMER, we pride ourselves in offering a simple and transparent process- entirely designed around your needs. Our direct-to-consumer model allows you to purchase premium aluminum motorized pergolas, privacy walls, screens, fences, and outdoor accessories directly from the manufacturer. This offers homeowners across North America a more personalized and streamlined experience from vision to installation.
Here’s how the full process works — from your first idea to the moment your structure is ready to enjoy.
Step 1 — Clarify your needs and explore your options
Every project begins with a vision. Before requesting a quote or placing an order, take a few moments to:
- Measure your outdoor space (width, depth, height)
- Note essential elements like windows, doors, soffits, or landscaping
- Consider how you want to use the space — dining, lounging, spa, outdoor cooking, or all-season living
- Think about what level of shade, privacy, protection, or comfort you want
On our site, you can browse our premium pergolas, privacy walls, screens and sunshades, finishes, accessories, and real customer projects to get inspired and refine your ideas.
Step 2 — Get an instant estimate with our online quote tool
Our online quote tool lets you design and price your project in minutes.
You can:
- Choose your product (motorized pergola, privacy shutters, screens, heaters, and more)
- Enter approximate dimensions
- Select freestanding, wall-mounted, or integrated configurations depending on your product
- Add accessories such as screens, privacy shutters, heaters, or lighting
- Choose from our premium powder-coated finishes
You’ll instantly receive a personalized price estimate. You can adjust your configuration as many times as you like — all from the comfort of home.
Step 3 — Place your order securely online
Once you’re happy with your configuration:
- Review your selections
- Confirm your delivery details
- Complete your purchase through our secure checkout
Your order is then shared with our technical support team. But it doesn’t go into production immediately — first, we validate every detail with you.
Step 4 — Technical review call to confirm every detail
This step is one of the key advantages of buying directly from TERRA SUMMER.
After placing your order, our technical team contacts you to:
- Confirm measurements
- Review mounting surfaces and clearances
- Ensure all accessories and configurations fit your space
- Discuss installation details and site conditions
We then prepare a formal project check — a confirmation document detailing the exact sizing, specifications, and product configuration. Production only begins once you approve this final verification.
Step 5 — Your custom product goes into production
Once confirmed, your product moves into production. Every TERRA SUMMER structure is custom-made using premium aluminum and precision-engineered components. This careful process ensures lasting performance and the refined aesthetic TERRA SUMMER is known for.
Step 6 — Shipping and delivery
When your order is complete, it is packaged with care and prepared for transport.
You receive:
- A delivery window
- Shipping and tracking information
- Instructions for receiving your shipment
Our packaging protects all components during transit for a smooth delivery experience, whether to your home or job site.
Step 7 — Your structure arrives ready to install
Every TERRA SUMMER product is shipped ready to install. Start your installation journey by:
- Opening your TERRA SUMMER black box to kick off your project
- You’ll find step-by-step installation guides, required hardware and components
- Consulting our online videos
- If needed, reach out to our technical support team (support@terrasummer.com) for any questions
When it comes to the installation of your product, you can:
- Install it yourself if you’re a keen DIYer
- Work with your contractor or builder
- Choose an installer in your area
Our support team remains available throughout installation to ensure the process is smooth and successful.
Need guidance? Our experts are here for you – each step of the way
Even though the purchase is online, you are never on your own.
Our expert design advisors can support you at every stage, from product selection to installation planning. You can reach us through:
- Live chat on terrasummer.com
- Our Contact Us form — perfect for sending photos or project details
- Our toll-free number to speak with a specialist: 1-800-515-6652
We’re here to help with:
- Choosing the right product(s)
- Understanding configuration options
- Installation considerations
- Accessory recommendations
- Any technical or design questions
Whether you prefer to navigate the process independently or with hands-on support, our team ensures your experience is smooth, personalized, and reassuring.
Why homeowners love buying direct from TERRA SUMMER
Purchasing online directly from the manufacturer offers clear benefits:
- Transparent pricing without dealer markups
- Direct access to experts
- Full customization for your space
- A highly personalized, step-by-step experience
- Confidence and clarity at every stage
For many homeowners and business partners, the process is easier, faster, and more enjoyable than navigating multiple layers of intermediaries.
Ready to begin your outdoor living project?
- Use our online quote tool: Design and price your project in minutes.
- Talk to our design advisors: Get personalized guidance tailored to your space and vision.
- Subscribe for outdoor living inspiration: Receive curated design ideas, seasonal offers, and product news.
- Follow TERRA SUMMER on Facebook, LinkedIn, Instagram: See how homeowners across North America are transforming their outdoor spaces.
From your first click to the moment you step under your new structure, buying a TERRA SUMMER product online is designed to be simple, transparent, and deeply reassuring — so you can enjoy a beautifully crafted outdoor living space every day.
